A recent survey has found that Facebook scored a 64 out of 100 in a customer service satisfaction survey.  That’s a D.  MySpace scored one point lower, but everyone knows MySpace is “sooo 2005.”

Why are people so attached to Facebook when they don’t like using it?  Will their social lives really suffer that much without it?   Would it be such a tragedy to communicate face to face or on the telephone?  As much as I use social media, I think it would be a nice change for people to interact in person instead of online.  What do you think?

Read the rest of the article at Mashable.

Erin M. Jacobson is is an experienced deal negotiator and a seasoned advisor of intellectual property rights who protects artists, songwriters, music publishers, and other music professionals. Her clients include Grammy and Emmy Award winners, independent artists and companies, and distinguished legacy catalogues, as her knowledge of both classic music and current industry practices places her in a unique position to protect and revitalize older catalogues. She handles all types of music industry agreements, with an emphasis on music publishing. In addition to being named a Super Lawyers Rising Star and one of the Top Women Attorneys in Southern California, Ms. Jacobson is a frequent author and speaker, and has been featured in publications, including Billboard and Forbes. She also is on the Board of Directors for both the California Copyright Conference (CCC) and the Association of Independent Music Publishers (AIMP).