A recent survey has found that Facebook scored a 64 out of 100 in a customer service satisfaction survey. That’s a D. MySpace scored one point lower, but everyone knows MySpace is “sooo 2005.”
Why are people so attached to Facebook when they don’t like using it? Will their social lives really suffer that much without it? Would it be such a tragedy to communicate face to face or on the telephone? As much as I use social media, I think it would be a nice change for people to interact in person instead of online. What do you think?
Read the rest of the article at Mashable.